Effective Date: March 7, 2026
At Davasatu, we value your trust and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
We collect information that helps us provide a safe and personalized pharmacy experience:
Personal Identification: Name, age, gender, and contact details (email, phone number, and shipping address).
Medical Information: Prescriptions uploaded by you, health conditions mentioned during consultation, and medication history.
Technical Data: IP address, browser type, and usage patterns collected via cookies to improve site performance.
Payment Data: Transaction details (processed through secure, encrypted third-party payment gateways). We do not store your full credit card or bank details.
Your data is used solely for the following purposes:
To process and deliver your medication orders accurately.
To verify the authenticity of prescriptions.
To communicate order updates, health tips, and promotional offers (with your consent).
To comply with legal and regulatory requirements under the Drugs and Cosmetics Act.
We do not sell or rent your personal information to third parties. We may share data only with:
Logistics Partners: To ensure your medicine reaches the correct address.
Regulatory Authorities: If required by law or to prevent fraud.
Professional Pharmacists: To review and dispense your prescriptions safely.
We implement industry-standard security measures, including SSL encryption, to protect your data from unauthorized access, loss, or misuse. Access to your medical records is strictly limited to authorized personnel who need the information to process your order.
You have the right to:
Access & Correct: Update your personal profile or medical history at any time.
Withdraw Consent: Opt-out of marketing emails or request the deletion of your account (subject to legal record-keeping requirements).
Data Portability: Request a copy of the data we hold about you.
Davasatu uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may limit some functionality of the site.
Our website may contain links to other sites. We are not responsible for the privacy practices of those external platforms.
In accordance with the Information Technology Act, if you have any concerns or complaints regarding your privacy, please contact our Grievance Officer:
Name: Privacy Manager, Davasatu Email: support@davasatu.com Address: 38, Dr Rajendra Prasad Nagar, Ajmer Road Bypass, Gajsingh Pura, Jaipur, Rajasthan.
We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes.
